As an outsider - someone who does not live here and is just visiting for the holidays - I was absolutely blown away by the kindness and level of service provided to my dear friend. We - literally - limped into Dansons late one afternoon after our brakes started making horrific sounds. This was close to closing and during the holidays - we feared the worst and hoped for the best. Little did we know that Danson's best would far exceed any expectations we had. Everyone was friendly, helpful and understanding. The thing that totally shocked me was they didn't tell us to come back next Tuesday at 2:00. They pulled the car in and identified the problem and promised to have it done by...wait for it...THE NEXT DAY!!!!! AND, AND! It WAS done the next day and it was PERFECT!!! I am now trying to figure out how much it would cost to ship MY CAR to Hawaii from Nebraska to get its repairs done....
Wow, thank you for the outstanding review, Kerrie! Our team is happy that you stopped by our shop for your emergency brake service. We take pride in taking care of our customers, new and old, and we are proud to hear that we successfully did so for you. We hope you all had a wonderful holiday and that you will stop by the next time you have automotive needs in Waianae, HI. Safe travels back to Nebraska, Kerrie!
- Dansen's Auto Repair and Towing