Waianae Auto Repair

Outstanding service!! Being new to the waianae cost my first encounter with Dansen's Auto Repair was about a year ago. My shocks and spindle broke and I also needed a complete brake job done on my '04 dodge 1500. The day this had happened I drove straight to Dansen's not knowing what it would be like. I guess you could say I was walking in blind. I didn't know anything about them I've never heard of them before but it was the closest place around. So being that I was walking into this blind all I could think about was Oh My Gosh! This job is going to take couple of days. They have to order the parts and take off the old ones and put the new one on. Also I tot to myself its alot to do so its gonna be very expensive. I cant believe how Dansen's Auto Repair has change my whole outlook on the Auto Repair business. I've never had great customer service at an auto repair shop ever. I went into Dansen's Auto Repair having no appointment and they looked very busy to me. I told them what kind of noise my truck was making and what was going on. They then took the truck lift it up and showed me what was going on with my truck. We talked and they walked me through everything that they would have to fix and order and how long it would be. I had explained to them that I needed the truck back the same day because my wife had taken our car to work and I needed to pick my kids up from school. I was very surprise when the response was " We can have that done for you". Not only was my parts ordered and brought into the repair shop the same day but my truck was taken care of that same day. I was very surprise as busy as they where they managed to get a team together and get my truck done as soon as they did. So one of my worries was gone but I still had one on my mind. I'm no mechanic so what seemed like alot to me was also going to cost alot for me. Once again did Dansen's Auto change my whole outlook. I've been to other Repair shops and got ripped off and they did a horrible job. So I tot for sure this was going to be very expensive but to my suprise it was way less then what I have expected. They didn't have any hidden fee's or extra charge's. They wasn't trying to sell me anything or add on any other service's. They was stright to the point in letting me know what was wrong with my truck and stright to the point in getting it fix. So im here to say that about a year now my truck is still in awsome condition and ever since that day i've taken all my vehicles and my families vehicles to Dansen's Auto Repair. Yesterday I had taken my mother in laws chevy S-10 to get the safety done and once again like always the customer severvice was awsome. Thank you Dansen's Auto Repair and I totally look forward to doing business with you guys again in the future.

My check engine lamp came on and I asked around for a honest mechanic. They were booked up and I had to wait for a day before they could see me, but as I called other mechanics I realized one day wait was pretty quick. They were really honest when they tool a look and did not try to pull a fast one. Their oil change prices seemed pretty competitive as well.